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Customer Testimonials

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DealerRater Apr 26, 2025

Jim Thompson was great to deal with. He was honest and we had great communication throughout the transaction

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DealerRater Apr 26, 2025

Sales was great to deal with. They made the purchasing process a breeze. 10/10 Recommend!

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DealerRater Apr 26, 2025

Honest reliable dependable friendly. Helpful with all car needs. Respect for customers Deliver their services in a friendly but business like manner.

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DealerRater Apr 25, 2025

Friendly fast and great service. All the service team smiled and made you feel welcome. I definitly be back

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DealerRater Apr 25, 2025

Oscar was amazing. Super friendly, patient, and kind. We were very pleased to do business with him and this dealership

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DealerRater Apr 25, 2025

Extremely easy to work with from the start. Explained exactly what I was looking for and was provided with several options. Choose a vehicle and made an offer. Once price was settled arrived at opening and truck was washed filed up and ready to go. One of the best experiences I have had. I highly recommend. Everyone was eager to assist and work with me at every step. Finance was amazing as well all members of the dealership were very professional, knowledgeable, and helpful

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DealerRater Apr 24, 2025

I established contact with Adam a few weeks ago, in our search for fleet purchasing with our FAN group number. Adam provided the numbers on two units we were interested in securing. After a few emails back and forth, and a small delay in securing a check from our accounts payable, for the first unit purchase, I recontacted Adam for the delivery of the first unit. However, during the few days of reconnecting, both units were sold. Adam quickly located an identical unit at Larry Puckett's dealership in Prattville. In the meantime, I requested a quote from another identical ...

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DealerRater Apr 24, 2025

Samuel Tucker did a great job helping me find the right vehicle for my needs.

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DealerRater Apr 19, 2025

Professional & Courteous Salesman & Finance Dept. Will definitely be a repeat customer & will be referring my friends & family

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DealerRater Apr 19, 2025

Samuel goes over and beyond to help me. Always answers all questions and made this experience very simple for me.

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DealerRater Apr 19, 2025

My experience at Mitch Smith Chevrolet was amazing. Adam Aker was an incredible car dealer. If I ever need to do another trade in I will definitely be coming here again and going with him again.

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DealerRater Apr 18, 2025

They have always taken care of us. I wouldn't go anywhere else for any of my automotive needs!

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DealerRater Apr 10, 2025

My deal had many moving parts and I appreciated their patience and persistence in getting the deal done.

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DealerRater Apr 9, 2025

Great service department, never an issue when I come to get my truck serviced. Thank you

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DealerRater Apr 8, 2025

I’ve bought 20 trucks from here since 1996. My newest truck has 5000 miles with engine failure. Nobody has done anything but give me the run around. It’s been there for 3 months. I will never own another Chevy. Mitch Smith sux since they got rid of Paul Schaeffer.

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DealerRater Apr 5, 2025

Very professional and the customer device is fantastic. The dealership was represented very well during all our conversations.

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DealerRater Apr 5, 2025

You guys did what I wanted you to do and it did not take that long thank you very much

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DealerRater Apr 5, 2025

The service was great as it always is. I always enjoy doing business with Mitch Smith Chevrolet.

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DealerRater Apr 5, 2025

Had a great experience with Mr. Aker. Very professional, and informative. Great staff all the way around and would highly recommend to anyone.

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DealerRater Apr 2, 2025

Customer Service is very friendly and shows concern about the quality of service that they provide. I like to use their website to schedule my appointment and they get me out on time.

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DealerRater Mar 29, 2025

Adam helped my wife and I with our purchase of a new Colorado, he was very professional and gave us several choices, we are going to pull a small travel trailer. I was a professional salesman for 40 years, it was a pleasure to work with a professional.

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DealerRater Mar 27, 2025

Had a great experience purchasing our 2024 Toyota Camry TRD from Mitch Smith. The price on the car was very reasonable and the staff was great to work with.

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DealerRater Mar 27, 2025

Samual Tucker is the reason I continue to return to purchase my vehicles at Mitch.

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DealerRater Mar 22, 2025

Very friendly, fast, and professional. Service is excellent and they usually have me done before my appt time. Great place.

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DealerRater Mar 20, 2025

Very attentive prompt polite and very customer oriented. Goes the extra mile to work with and make the buying process easier

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DealerRater Mar 20, 2025

Adam at Mitch Smith Chevrolet is the BEST! I love my 2025 Suburban and all of it's new features!

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DealerRater Mar 18, 2025

They took the time to answer all my questions with no pressure. I left a necklace in the Chevy Tahoe I traded in, Dylan tracked my necklace down and returned it to me. It really was not worth anything. But, the cross necklace was given to me as a child and was priceless to me. It meant so much he was able to get it back for me.

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DealerRater Mar 17, 2025

Appreciated Mitch Smith doing a timely job on my Traverse. Will use them for my next appointment.

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DealerRater Mar 16, 2025

Gave us the best deal on a late model used car ....very easy to work with

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DealerRater Mar 13, 2025

My family has purchased numerous vehicles from Mitch Smith Chevy, it’s always a pleasure doing business with them. Randy Lamb and Dylan Curvin went above and beyond to make a long time goal and dream a reality!! Both of these gentleman are professional and extremely knowledgeable. They define the word customer service…..feel like family when you walk in…

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DealerRater Mar 11, 2025

i have dealt with Mitch Smith for years. they are outstanding. Service department is the best in town.

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DealerRater Mar 7, 2025

Our sales man was great, he was knowledgeable and professional. It took way too long to finish the deal though.

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DealerRater Mar 6, 2025

Mitch Smith Chevrolet is a zero pressure dealership. Everyone there is kind and helpful and ready to make a deal. A visit to Mitch Smith Chevrolet is as comfortable as being at home. Great place to buy a new or used car, truck or SUV.

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DealerRater Mar 4, 2025

Oscar Ramirez was an excellent salesman. He took care of us very well. The whole car buying experience was excellent. Thankyou

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DealerRater Mar 3, 2025

The online purchase of my vehicle was quick and informative. Adam responded to every request of information. The transaction went smoothly and documents were sent to my address via UPS. I recommend this dealership.

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DealerRater Feb 26, 2025

He’s was ever nice guy & did his best to make me feel comfortable! He made sure I understood ever thing.

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DealerRater Feb 26, 2025

Great service. Needed an oil change ASAP. Drove in with no appointment and an hour later I was on the road again.

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DealerRater Feb 25, 2025

We had a great experience purchasing our Tahoe from Mitch Smith Chevrolet. Everyone we dealt with was very friendly and helpful. Our salesman, Dylan, was awesome. He was very knowledgeable and helpful. He went above and beyond answering our questions, explaining the features of the Tahoe and helping with the setup. We highly recommend him!

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DealerRater Feb 24, 2025

Great asssistance with track purchase very pleased with the service I have received would recommend to others.

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DealerRater Feb 23, 2025

Jim and Billy were fantastic. Easiest auto transaction I have ever had. Highly recommend them.

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DealerRater Feb 23, 2025

Tiffany was nice showing me all the cars I was interested in and telling me all the details of each car.

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DealerRater Feb 22, 2025

I didn’t have an appointment but he signed me right in. Told me the cost of repairs and in no time fixed.

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DealerRater Feb 20, 2025

Always very satisfied. All Chevrolet dealership,need to be like Mitch Smith Chevrolet Thats Fact.

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DealerRater Feb 20, 2025

Great job as always every time we take our truck for service and this time was urgent

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DealerRater Feb 14, 2025

Service dept lacked communication skills was told be contacted more than one time no contact made. Asked for extra service to be preformed before pick up was told they call back to let me know if could work any waited a week called back then more was performed and still not contacted vehicle was ready. Service was very unsatisfactory

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DealerRater Feb 14, 2025

Best place to purchase a vehicle or take care of any parts needed you’ll ever deal with!!

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DealerRater Feb 11, 2025

Jim did a great job selling us our new truck, no pressure and very comfortable experience. Highly recommend

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DealerRater Feb 11, 2025

Great dealership My second one of many to purchase Great people Great service department Will be back

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DealerRater Feb 7, 2025

Great price and good service along with great people helping. Eathan Schafer was helpful and friendly.

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DealerRater Feb 7, 2025

Adam Carney was very knowledgeable and helpful. Everyone at the dealership was very professional and courteous. I had a pleasant experience with Mitch Smith Chevrolet.

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DealerRater Feb 7, 2025

Adam knew exactly what I was looking for and found it. The 125% trade in offer bright Mr in to look. Great promotion! The process took less than 2 hours, bet easy!

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DealerRater Feb 7, 2025

They made the buying experience pleasant. They followed through with everything they said they would do.

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DealerRater Feb 6, 2025

Had a new bed cover installed and they did an excellent job. Very satisfied and they kept us updated.

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DealerRater Feb 4, 2025

I DIDN'T LIKE WAITING SEVERAL WEEKS GETTING MY TRUCK FIXED AND IT MAKES ME WONDER ABOUT MY ANNUAL SERVICES BUT AT THE SAME TIME WHEN YOU ONLY HAVE ONE SOUL DOING DIESEL AND TRANSMISSION WORK I GUESS YOU HAVE TO DECIDED THE NEXT MOVES, WE ONLY HAVE TWO VEHICLES IN OUR FAMILY AND DOING WITH OUT ONE PUTS US IN A BIND, BUT THEY GOT IT FIXED AND WE'RE BACK ON THE ROAD. I APPRECIATE HAVING IT BACK.

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DealerRater Jan 30, 2025

My truck has received the best care from Mitch Smith Chevrolet. and the customer service was top-notch. My bushings sounded like a tank and my electronic heads-up display went offline. Back like new.

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DealerRater Jan 30, 2025

Great communication, smooth transaction, honored trade value. My vehicle was thoroughly inspected upon delivery. Overall, they went above and beyond my expectations.

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DealerRater Jan 30, 2025

Everyone was super nice. Samuel was excellent and took care of all my questions and concerns.

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DealerRater Jan 29, 2025

Good experience, Adam very knowledgeable and helpful with all aspects of the vehicle. Very pleased!

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DealerRater Jan 27, 2025

What’s the point in making an appointment when you have to wait 3 hours anyway?

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DealerRater Jan 25, 2025

Work was done on time & service employees were knowledgeable along with being very cordial and nice

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DealerRater Jan 23, 2025

Had my Duramx 2500HD serviced about 1000 miles ago. I noticed an oil puddle where I park my truck. Carried truck back to be checked for oil leaks after 22,000 miles on the truck. They said the oil filter seal was leaking; this should have been checked before the truck was put back into service; this could have cost the dealership a few dollars to replace the Duramax diesel engine. Poor workmanship.

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DealerRater Jan 22, 2025

Great customer service! Dropped behicle off one day before closing and had the vehicle back just two days later. Actual cost of work was much lower than originally quoted. Quick ervice and excellent customer care...couldn't ask for anything more!

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DealerRater Jan 21, 2025

Straight forward and responsive to my concerns and needs. Worked with me to get the best vehicle for me.

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DealerRater Jan 17, 2025

They got right on my oil change and had me back on the road in know time. Great service!!

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DealerRater Jan 17, 2025

Pleasant buying experience with Adam. One trip to service department for minor issue scheduled the appt was in and out.

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DealerRater Jan 16, 2025

The personnel have always been very helpful, courteous and professional. They make sure I understand any work that needs to be done. I have been a customer for many years and I think the employees are top notch.

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DealerRater Jan 13, 2025

The best all around car buying experience from a dealership anywhere in the area, and not even close!

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DealerRater Jan 9, 2025

Service is always responsive to urgent repair needs. Service personnel seem to be well trained.

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DealerRater Jan 1, 2025

Had fun buying the new car. The wait was a little long but it was after Christmas so I understood. Great staff with a positive attitude.

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DealerRater Dec 21, 2024

My first purchase from Mitch Smith Chevrolet,they were very helpful and made my purchase easy

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DealerRater Dec 21, 2024

Adam was a pleasure to work with. Zero pressure at any time. Made the entire process easy. . I will buy another vehicle from Adam at some point.

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DealerRater Dec 18, 2024

This was the easiest and fastest purchase of a vehicle I’ve ever experienced. Greatly appreciate the help in purchasing my new truck.

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DealerRater Dec 17, 2024

Every department is absolutely awesome! Love coming up to see everyone and they are so friendly. They are the best dealership ever! I would totally recommend to anybody!

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DealerRater Dec 17, 2024

Love the link with letting us know status of vehicle progress and the attached documents. Everyone we have any contact with at Mitch Smith are wonderful!

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DealerRater Dec 16, 2024

These guys are the real deal, they are a service dept that actually provides real service. I have had a number of visits over the last 4 years, every single one was successful and minimum stress.

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DealerRater Dec 14, 2024

Adam and Dustin gave us a great deal and was very professional definitely will send more people there to buy a vehicle .

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DealerRater Dec 13, 2024

A family friendly oriented dealership. Always a pleasure talking to the staff when having service done or trading a vehicle.

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DealerRater Dec 13, 2024

Super cool salesman, I really didn’t have time to text him when he was working because I work night shifts but he always made time to respond back to all of my questions even when he wasn’t at work. Very friendly!

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DealerRater Dec 13, 2024

Service personnel were friendly and knowledgeable. Appointment was on time and service was finished in less than an hour. Highly recommend.

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DealerRater Dec 12, 2024

Adam was very upfront and honest with us and made the whole process smooth and simple from start to finish.

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DealerRater Dec 10, 2024

Took Equinox in for an oil change. It was done in a timely manner and the coffee and donuts were good.

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DealerRater Dec 5, 2024

Great people to work with! This our third vehicle to purchase from them. Plan to use them for future purchases too.

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DealerRater Dec 1, 2024

Very courteous and a quick oil change at a good price! Will go there again!

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DealerRater Nov 28, 2024

Great salesman (Adam) and great dealership (all office professionals). I purchased remotely and they made the transaction seamless! I will buy all future vehicles from this dealer!

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DealerRater Nov 27, 2024

Great service! Always in and out in a timely manner if you have an appointment.

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DealerRater Nov 21, 2024

Adam took the time to help me find the right vehicle and was able to get me the right price for it.

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DealerRater Nov 17, 2024

The process was really easy and very satisfied. Samuel was great to work with on my purchase

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DealerRater Nov 9, 2024

I had a great experience .service was second to none. Work was completed in a timely manner.

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DealerRater Nov 8, 2024

This has been the best experience I’ve ever had in purchasing a car in my 72 years.

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DealerRater Nov 5, 2024

Friendly...Helpful....Good Timing....kept me updated with work going on...Respectful...made sure I received my discount...will definitely use them again

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DealerRater Oct 31, 2024

Got oil change, tires rotated and needed a tale light it took 2hrs they forgot to check the lights and had to take it back in to do that

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DealerRater Oct 22, 2024

Scott was absolutely amazing. He did everything to get us into our new vehicle. I'm so thankful.

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DealerRater Oct 21, 2024

Always receive great service from Mith Smith. The people that work there are great with the customer. I’ll be back.

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DealerRater Oct 19, 2024

Mr Hulsey was very helpful in helping with my decision on a 3rd row suv. I'm enjoying my traverse.

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DealerRater Oct 19, 2024

All of the Employees at Mitch Smith are willing to go way & beyond to give you Excellent Service. They are very much appreciated

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DealerRater Oct 18, 2024

Everyone at Mitch Smith is kind and courteous. I had a pleasant experience doing business with them!

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DealerRater Oct 18, 2024

Took a month to fix the transfer case issue. Vehicle was there nearly a month before they ever looked at it

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DealerRater Oct 17, 2024

It was a pleasure working with Adam and the rest of the team at Mitchsmith Chevrolet. They all were very friendly and helpful in the whole process of buying a new vehicle.

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DealerRater Oct 16, 2024

Had tires rotated on my recent service paperwork says they checked the air was never checked had them to put back in shop to get the tires to the correct air pressure

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DealerRater Oct 15, 2024

I have been dealing with the dealership for years and have bought approx. 30 vehicles from them. The service dept. is very cordial.

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Phone Numbers:Sales Hours:
  • Mon - Fri8:00 AM - 6:00 PM
  • Sat8:00 AM - 5:00 PM
  • SunClosed
Service Hours:
  • Mon - Fri7:30 AM - 5:00 PM
  • Sat - SunClosed
Parts Hours:
  • Mon - Fri7:30 AM - 5:00 PM
  • Sat - SunClosed
Body Shop Hours:
  • Mon - Fri7:30 AM - 5:00 PM
  • Sat - SunClosed

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1655 Cherokee Ave Sw, Cullman, AL, 35055

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Mitch Smith Chevrolet, Inc. 34.15954, -86.83551.