Customer Testimonials
Straight forward and responsive to my concerns and needs. Worked with me to get the best vehicle for me.
They got right on my oil change and had me back on the road in know time. Great service!!
Pleasant buying experience with Adam. One trip to service department for minor issue scheduled the appt was in and out.
The personnel have always been very helpful, courteous and professional. They make sure I understand any work that needs to be done. I have been a customer for many years and I think the employees are top notch.
The best all around car buying experience from a dealership anywhere in the area, and not even close!
Service is always responsive to urgent repair needs. Service personnel seem to be well trained.
Had fun buying the new car. The wait was a little long but it was after Christmas so I understood. Great staff with a positive attitude.
My first purchase from Mitch Smith Chevrolet,they were very helpful and made my purchase easy
Adam was a pleasure to work with. Zero pressure at any time. Made the entire process easy. . I will buy another vehicle from Adam at some point.
This was the easiest and fastest purchase of a vehicle I’ve ever experienced. Greatly appreciate the help in purchasing my new truck.
Every department is absolutely awesome! Love coming up to see everyone and they are so friendly. They are the best dealership ever! I would totally recommend to anybody!
Love the link with letting us know status of vehicle progress and the attached documents. Everyone we have any contact with at Mitch Smith are wonderful!
These guys are the real deal, they are a service dept that actually provides real service. I have had a number of visits over the last 4 years, every single one was successful and minimum stress.
Adam and Dustin gave us a great deal and was very professional definitely will send more people there to buy a vehicle .
A family friendly oriented dealership. Always a pleasure talking to the staff when having service done or trading a vehicle.
Super cool salesman, I really didn’t have time to text him when he was working because I work night shifts but he always made time to respond back to all of my questions even when he wasn’t at work. Very friendly!
Service personnel were friendly and knowledgeable. Appointment was on time and service was finished in less than an hour. Highly recommend.
Adam was very upfront and honest with us and made the whole process smooth and simple from start to finish.
Took Equinox in for an oil change. It was done in a timely manner and the coffee and donuts were good.
Great people to work with! This our third vehicle to purchase from them. Plan to use them for future purchases too.
Very courteous and a quick oil change at a good price! Will go there again!
Great salesman (Adam) and great dealership (all office professionals). I purchased remotely and they made the transaction seamless! I will buy all future vehicles from this dealer!
Great service! Always in and out in a timely manner if you have an appointment.
Adam took the time to help me find the right vehicle and was able to get me the right price for it.
The process was really easy and very satisfied. Samuel was great to work with on my purchase
I had a great experience .service was second to none. Work was completed in a timely manner.
This has been the best experience I’ve ever had in purchasing a car in my 72 years.
Friendly...Helpful....Good Timing....kept me updated with work going on...Respectful...made sure I received my discount...will definitely use them again
Scott was absolutely amazing. He did everything to get us into our new vehicle. I'm so thankful.
Always receive great service from Mith Smith. The people that work there are great with the customer. I’ll be back.
Mr Hulsey was very helpful in helping with my decision on a 3rd row suv. I'm enjoying my traverse.
All of the Employees at Mitch Smith are willing to go way & beyond to give you Excellent Service. They are very much appreciated
Everyone at Mitch Smith is kind and courteous. I had a pleasant experience doing business with them!
It was a pleasure working with Adam and the rest of the team at Mitchsmith Chevrolet. They all were very friendly and helpful in the whole process of buying a new vehicle.
Had tires rotated on my recent service paperwork says they checked the air was never checked had them to put back in shop to get the tires to the correct air pressure
I have been dealing with the dealership for years and have bought approx. 30 vehicles from them. The service dept. is very cordial.
Always willing to help and check my vehicle and always update vehicle maintenance. Thank you for everything
Everyone was very professional and helpful. They just we t out of there way to help me. I am a repeat customer. I own 4 mitch s.ith chevys
friendly, excellent job, timely manner, thanks, al sullins word word word word word word word
Amazing service. Very friendly! Kept us up to date while waiting on parts. Notified us as soon as the work was completed.
Very good service department, convenient location, pleasant service staff. Very busy, never any loaner vehicles available.
Excellent service department and great customer service they will take care of your issues and vehicle to ensure that your satisfied!
He was very nice and he is a very good man and he was very nice to my daughter you need to see him to buy a vehicle
Experienced, friendly, timely, joy to do business with them. Great oil change and tire rotation service.
Immediate attendant response to service needs. Awaiting response to tire repair. Will return to MSmith.
Thank you for your service my Suburban very nicely and hope gonna more intelligent fixtures on next model style.
Jim Cheatham is the very reason I continue to do business at this location. Very relaxed, at the same time professional and make you feel welcome and like talking to family. Jim also stays true to his word, always a great attribute to have. Service department very professional and efficient
Nice place to deal with. Billy was very helpful and was willing to work with me.
Very helpful and friendly individuals. I use Mitch Smith exclusively for my auto maintenance and repairs and have never had any problems.
I appreciate the professionalism. I also appreciate how you keep prices lower for Senior Citizens.
Very Helpful! Always friendly and a clean place to wait. My car is kept clean as well.
Service department is friendly, efficient and professional. Peace of mind with the service provided is what I experience each visit.
Great service. They were happy to pick up my wifes Tahoe and delievered it back to her at work.
Great service at reasonable price. Friendly staff who make you feel welcome and comfortable while waiting
Dylan has gone above and beyond, to exceed my expectations as I've been seeking a vehicle that I want and is within my budget. You're not just another customer, to him. He treats you like family and assures your provided with all options possible. Dylan is a WONDERFUL man and an outstanding salesman. I highly recommend him; you won't be disappointed.
Everything about Mitch Smith was excellent from the sales experience to the service department with the quick friendly service of my vehicle
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Loved the expert service and we love Mitch smith Chevrolet -wouldn’t go anywhere else
Great people to work with. Helpful and very knowledgeable. Loved doing business with them. Location was great.
Our salesperson was great to work with. Very knowledgeable and helpful. So was the finance department.
Dylan and Oscar worked really hard to get me in the vehicle I wanted that would be reliable for a long time.
i took my truck in for air bag recall parts were not available on first notice when i called they had parts and i took it in it was repaired same day no problems and service department was very helpful.
Very prompt and kind , they were friendly . The only thing I wish had been different is explain the paper they have me about what they checked on my car
This visit was as described. They worked around my schedule and provided a good experience.
They were allot help Adam Acker done everything to get me the vehicle I wanted. I will tell other people to go and ask for Adam Acker.
Everyone was super wonderful ! Dylan was exceptionally helpful and kind. Always love doing business with him.
Very friendly family dealership, very fast , down to business with good people,thank you so much for the help and getting me into my new 2025 Trax, I love my car!!!!
Repairs were made to my 2015 Tahoe in a timely manner and the work performed was very satisfactory. Employees were very courteous and professional.
Great service! It was easy to set an appointment and they got me in and out quickly.
Service was outstanding especially dealing with Ethan . He is probably one of the best writers I have dealt with. He deserves a raise very attentive to my needs
Mitch smith has been great to work with during this process, body shop was great and sales department is great as well!
Always a pleasure to deal with Ya'll daddy Dada Dada Dada Dada Dada dada
Great employees. Very helpful and friendly. I will keep coming back for my auto needs.
Got what I asked done in a timely matter and everything looked good when I picked my cars up.
They always make sure to take great care of me and my vehicles , I highly recommend
The service department is very helpful and friendly. Always a pleasure to do business with.
Always courteous, they quickly and honestly assess issues, then fix them in a timely manner.
Awsome will always buy at mitch smith chevrolet best ppl and great prices whats not to love
Everyone from checkin, the mechanic who worked on my car to the folks at checkout and making the payment for the repairs were GREAT!
Mitch Smith Chevrolet always goes above and beyond! They are very helpful and aim to please!
I called for oil change and they took me that day . I was In and out quick .
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They were very friendly. called me back, set up appointment, let me know what was going on and fixed the car quickly, unlike another local chev, dearlership
I had to return the next day for them to inflate the tires to my specs. that was asked for. Also, they had to calibrate the fuel filter use %.
wait time for an oil change with appointment was a little long. waiting area was not that comfortable.
Very pleased with the level of professionalism and courtesy I receive every time I come to the dealership
Corey is always so friendly and helpful when we come in. We love Mitch Smith and only buy cars from this dealership due to the excellent service and great people that are employed there.
You guys are just amazing I will recommend you to all my friends and family because you’re the best
It was a great experience and the staff were very helpful I would recommend them
I never make an appointment, they just work me in with very little wait times.
I went to Mitch Smith Chevrolet for a new vehicle because that is where my daddy found a hood used vehicle for me. Samuel Tucker is the salesman who helped me throughout the process. And he was awesome. See I had never purchased a vehicle without my daddy in my 50 years. He passed away in 2022 and I was scared to do this alone. But I wasn’t alone. Samuel was right there with me holding my hand. The vehicle I found online was actually in transit and not on the lot the day I went to buy. So 6 or so ...
Adam in sales was great thanks!
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Still hasn't been delivered to my address
A Great friendly experience.
Tiffany was absolutely fantastic from the purchasing of my vehicle to making sure my vehicle was serviced asap! The shop did excellent with services my vehicle needed and cleaning the interior!! My used car feels brand new! I will definitely do business with them in the future!
Servicing my daughter's 2020 sonic
Very easy to deal with, excellent communication
I am blown away with the excellent service I received from Mitch Smith service department. I was traveling from Florida back to Missouri and broke down at Dodge City, Al. I was towed to Mitch Smith on a Sunday not knowing if they could get me back on the road the next day or not. They went above and beyond their call of duty! I was in and out by 10:10 am and back on the road again and safely made it home because of your awesome service. I am forever grateful to this company for the service brought to me ...
I purchased a gently used Suburban several months ago. After several days I noticed an odd idle, took it back to the dealership and was told nothing was wrong with it. I argued about it for months until I was given a loaner exactly the same as my vehicle. It idles exactly the same…. I guess that means it was me, not the truck that had a problem. Paul, the general manager did all he could to make me happy until I realized it’s just the way a Chevy 5.3 V8 idles. Thank you Paul for your patience and customer ...
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