Customer Testimonials

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DealerRater Jun 13, 2024

The dealership has always went beyond expectations in making sure the customer is satisfied. Would recommend to everyone to go by for purchasing a new or used vehicle

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DealerRater Jun 11, 2024

Staff is professionals friendly and the technician completed the service in a timely manner. Very pleased with dealership and service department

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DealerRater Jun 10, 2024

Mitch Smith is the best dealership for sales and repair service. I give them 10/10. They are always courteous and service is quick and excellent.

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DealerRater Jun 9, 2024

Adam was extremely helpful and informative regarding the purchase of my new vehicle. He also helped when my other vehicle had broken down.

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DealerRater Jun 8, 2024

Mitch Smith has always taken of my vehicles for all service needs. Corey is usually the service tech I deal with, and I am very satisfied with his work.

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DealerRater Jun 8, 2024

As always, I received excellent customer service. My vehicle's service was started before my scheduled time and completed in a timely manner. I was kept up to date through a link provided through a text message. I was also contacted by telephone to let me know my vehicle was ready for pickup.

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DealerRater Jun 7, 2024

Very pleased with service got vehicle in with no problem got it serviced and called to let me know it was ready

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DealerRater Jun 7, 2024

Easy to get in and out in a very little time. Very pleased with outcome.

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DealerRater Jun 5, 2024

They got me in and out fast while taking care of my needs. As always I appreciate their service department.

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DealerRater Jun 4, 2024

Great group of guys in the service department!! Always get me out quickly and back on the road!!

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DealerRater Jun 3, 2024

Easy to work with and very professional. They helped coordinate space for Safelite to come and replace our windshield while we had our suburban in for routine maintenance

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DealerRater Jun 2, 2024

Cory snd all at Mitch Smith Chevrolet Service Department were, as always, very friendly, professional and knowledgeable. It’s always a pleasure to have my service performed at Mitch Smith!

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DealerRater May 24, 2024

Service was great. Car wasn't fixed, but that's life. It did get it's oil changed.

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DealerRater May 21, 2024

I Always get great service from great people. I will always be a regular customer.

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DealerRater May 20, 2024

My experience at Mitch Smith Chevrolet: Work was done within one hour. Courteous employees. Comfortable waiting area. Not a bad experience.

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DealerRater May 16, 2024

My experience at Mitch Smith was great. As a single woman I always feel like I’m going to be taken advantage of when it comes to auto repair. I can honestly say I walked away feeling like they are a very trustworthy company and I would not hesitate to use them again. Everyone was super nice and professional. They made the process super easy. Thanks Mitch Smith Chevrolet!

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DealerRater May 14, 2024

Friendly employees who go out of their way to provide great customer service! Always meets expectations.

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DealerRater May 10, 2024

They were fast when I called to make an appointment . They were fast in changing my oil and switching my tires.

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DealerRater May 10, 2024

They are easy to work with. The service department could use a little improvement. They could be a little more conscientious about their work.

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DealerRater May 9, 2024

Awesome and friendly! Very honest. I would definitely recommend Mitch Smith for my next purchase when my 2021 trail boss’s wheels fall off……

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DealerRater May 5, 2024

They were very efficient and friendly. Would recommend them to anyone. Go and see them.

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DealerRater May 1, 2024

All the problems were addressed and my car was returned in a timely manner Great service

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DealerRater May 1, 2024

everything went fast & easy...i just dealt with the salesman(Samuel Tucker) & the contract lady...it was good..

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DealerRater Apr 30, 2024

Excellent experience!! All repairs made according to my expectations. Everyone was very helpful!!!! No problem

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DealerRater Apr 30, 2024

Jim and Mitch Smith employees were very professional, friendly and helpful in making the car buying experience easy and quick.

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DealerRater Apr 29, 2024

The people were very nice to work with and the service was exceptionally great all the way around.

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DealerRater Apr 29, 2024

Everything thing was good. People were courteous and truck was ready in a couple of hrs of my appt

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DealerRater Apr 29, 2024

GREAT PLACE!! WILL BE BACK , DAVID HINES IS ALWAYS HONEST WITH ME AND WILL CONTINUE TO USE HIM

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Google Mar 18, 2024

Adam in sales was great thanks!

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Facebook Jan 13, 2024

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Google Oct 13, 2023

Still hasn't been delivered to my address

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Google Sep 21, 2023

A Great friendly experience.

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Google Jul 26, 2023

Tiffany was absolutely fantastic from the purchasing of my vehicle to making sure my vehicle was serviced asap! The shop did excellent with services my vehicle needed and cleaning the interior!! My used car feels brand new! I will definitely do business with them in the future!

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Google Jul 22, 2023

Servicing my daughter's 2020 sonic

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Facebook Jun 18, 2023

Very easy to deal with, excellent communication

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Google Jun 9, 2023

I am blown away with the excellent service I received from Mitch Smith service department. I was traveling from Florida back to Missouri and broke down at Dodge City, Al. I was towed to Mitch Smith on a Sunday not knowing if they could get me back on the road the next day or not. They went above and beyond their call of duty! I was in and out by 10:10 am and back on the road again and safely made it home because of your awesome service. I am forever grateful to this company for the service brought to me ...

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Google Nov 19, 2022

I purchased a gently used Suburban several months ago. After several days I noticed an odd idle, took it back to the dealership and was told nothing was wrong with it. I argued about it for months until I was given a loaner exactly the same as my vehicle. It idles exactly the same…. I guess that means it was me, not the truck that had a problem. Paul, the general manager did all he could to make me happy until I realized it’s just the way a Chevy 5.3 V8 idles. Thank you Paul for your patience and customer ...

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Google Oct 21, 2022

We were on a trip from south Alabama to Decatur, AL and started having some alarming car trouble on the interstate near Cullman. We knew our clunker wasn't going to get us home, so we made an emergency stop at the nearest dealership, which happened to be Mitch Smith Chevrolet. Tiffany was SO KIND and got us into a new-to-us Ford Fusion within a couple of hours, gave us drinks and snacks, comforted us, and made us feel like we were going to be okay. We even got a text later that night from her making sure we made ...

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Google Sep 21, 2022

Erik Harris is the best around. Honest, trustworthy and fast. Only person I’ll work with at Mitch Smith!

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Facebook Sep 19, 2022

Jim Cheatham and the staff at Mitch Smith, always take good care of me. Wether I am purchasing or need car service. I depend on them.

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Facebook Aug 31, 2022

It's the 9th Vehicle that I've bought from Mitch Smith and it's..." Always a Real Pleasure to Buy from Mitch Smith ! " No Hassle or High Document Fees to Pay or Other Dealer Add-ons to be pressured into to buying like other dealerships. Fast Processing by Finance Department, less than 30 minutes time. I've always got the best price for my trade regarding... price shopping at other dealerships, Mitch Smith beat their price by quite a lot. A Special Shout Out to -- Randy Lamb (New Car Mgr.) and Dylan Curvin (Salesman), " Great GM People ...

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Facebook Aug 21, 2022

Dylan Curvin is a great guy to do business with. I would recommend anyone to go see him. He treated me great and got me what I was looking for at a price I could afford.

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Facebook Jul 30, 2022

We made the Switch to Mitch! Thanks for a very smooth deal!

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Google Jul 27, 2022

Went and walked their lot on Sunday, found a couple of trucks I liked. Monday morning my wife & dad we’re there to drive said trucks. Dylan walked my wife thru the all the paperwork. By the time I got there Monday afternoon all I had to do was drive the truck I picked to make sure I liked it & sign the paperwork. Easiest time I’ve ever had buying a vehicle. Go see them at Mitch & ask for Dylan, tell him I sent ya!

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Facebook Jul 27, 2022

Went and walked their lot on Sunday, found a couple of trucks I liked. Monday morning my wife & dad we’re there to drive said trucks. Dylan walked my wife thru the all the paperwork. By the time I got there Monday afternoon all I had to do was drive the truck I picked to make sure I liked it & sign the paperwork. Easiest time I’ve ever had buying a vehicle. Go see them at Mitch & ask for Dylan, tell him I sent ya!

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Google Jul 14, 2022

I'm part of local business group with Adam Aker from Mitch Smith Chevrolet. He has a tremendous passion for providing exceptional customer service. He will ensure he understands your needs, fine you the best car, get you the best price, and assist you with financing. He's involved from A to Z in the process. I would highly recommend you use Adam Aker at Mitch Smith Chevrolet is you are looking for a new vehicle!

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Google Jun 29, 2022

Absolutely Amazing Dealership!! If you want someone who will listen, and treat you like family, ask for Adam Aker.

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Facebook Jun 24, 2022

I’d like to say a huge thank you to the service department at Mitch Smith Chevrolet!! I was traveling through Cullman and had a truck problem of my own creation. Ethan, who’s last name I can’t recall, was my service advisor, he and the whole staff were incredibly friendly and courteous. They got my truck in, fixed, and ready to go the morning after it arrived near closing time. They allowed me to park the trailer that I was towing on their lot and made sure that I had transportation to a hotel and for any needs. ...

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Facebook Jun 9, 2022

Mitch Smith will take care of you even after the sale ! Great bunch of people to do business with .

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Google Jun 4, 2022

I bought a new 2022 Trailblazer in November 2021. I had the best experience at Mitch Smith thanks to Oscar. He was very honest and knowledgeable. Would recommend to anyone looking to buy a new or used car!!

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Google May 25, 2022

When we lived in Cullman we had our 2 Chevrolet vehicles regularly serviced here. They always provided excellent service within a reasonable timeframe and cost. We moved to KY a few months ago, but passed through Cullman on vacation. Our car started to give off an odor, and when we “popped the hood” realized that we had lost a substantial amount of oil in the engine area. We took it right over to Mitch Smith Chevrolet despite the fact it was after 3:30pm, and explained what we experienced. They took the vehicle back to a Service Technician immediately and checked it ...

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Facebook Apr 20, 2022

He was very thorough with what all the purchase consisted of and all of the hind sight of which car would be best for our family needed. Very helpful! If you need to buy a car go there

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Google Apr 18, 2022

Sales and service for my family and myself has always been top notch. Excellent parts department also 👍👍

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Facebook Dec 23, 2021

Great people. Always have done a great job for me over many years.

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Facebook Nov 24, 2021

AWESOME CUSTOMER SERVICE 👏 👌 👍

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Facebook Nov 11, 2021

They was nice an very helpful

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Facebook Nov 2, 2021

I drove from Pensacola to Cullman ,Al. to do business with Mitch Smith. Why you ask? Because the stealerships around here have jacked up prices and unwanted add ons. I saved almost 10,000 for a 6 hour round trip drive. Nuff Said!

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Google Aug 28, 2021

Highly recommend this dealership and to work with Kyle. I have never had such an easy experience, and I could not be happier with my purchase. He was extremely helpful and professional.

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Google Jul 31, 2021

I was an out of state buyer (in California) who knew exactly what I wanted and Adam Aker helped me get the info I needed on the truck I was after. The transaction was smooth and easy. He even sent me pics and videos of my new truck being loaded up on the transporter. The truck was extremely clean, as shown and has driven well for the short time I've owned it. Thanks again!

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Facebook Jul 31, 2021

I was an out of state buyer (in California) who knew exactly what I wanted and Adam Aker helped me get the info I needed on the truck I was after. The transaction was smooth and easy. He even sent me pics and videos of my new truck being loaded up on the transporter. The truck was extremely clean, as shown and has driven well for the short time I've owned it.

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Facebook Jul 10, 2021

I had the best experience here at Mitch Smith Chevrolet…. Everyone was so friendly…. Dylan Curvin has been the best salesman I have ever dealt with when buying a car.

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Facebook Jun 23, 2021

Great place the salesman work hard for you

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Facebook May 14, 2021

While traveling on I-65 from out of state, our Impala had an issue that could’ve been dangerous. Their service department got us in and out in about 2 hours, and back on the road to our vacation destination. Everyone was very courteous and professional. Thank you for your prompt service!

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Google Apr 24, 2021

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Google Apr 15, 2021

On our way to the beach, hood on our 2021 Trailblazer was moving. Stopped in Mitch Smith and they had us fixed up in no time!! Awesome people!!

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Facebook Apr 10, 2021

The customer service is priority and on point as well as the attention to every detail to your purchase. I find that Mitch Smith Chevrolet takes pride in their business and puts forth the effort to gain long time customers.

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Google Mar 20, 2021

Traveling from Wisconsin to Florida and had break problems. Stopped at Smith Chevrolet and they managed to get us in and back on the road quickly! Everyone from service writer to cashier were very friendly. Hats off to all at Smith Chevrolet!!!!!

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Google Mar 17, 2021

Adam Aker is the best salesman ever. We stopped to look at a new car for my mother. She just needed something simple to drive and not cost a bunch of money. She is the widow woman who will drive to church and the salon. So no need for something loaded. Adam didn’t try to over sell or push for anything unnecessary. He made the entire process easy and quick. Will definitely be a repeat customer. Thanks Adam.

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Facebook Feb 21, 2021

My wife and I had a wonderful experience at Mitch Smith today. Tiffany Hulsey did a great job at helping us choose our new Trax, and getting us the monthly payment we wanted!!

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Facebook Feb 6, 2021

Best experience I have had buying a vehicle. Everything was easy and quick! Thank you Erik Harris!

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DealerRater Dec 19, 2020

In June 2020 Janice and I witnessed our daughter purchase a 2021 Trailblazer from Oscar Ramirez at Mitch Smith. Mr. Ramirez was very knowledgeable, courteous and made her feel very comfortable with her first vehicle purchase. We brought the trailblazer for the first oil change in November and had a great experience with the service department. My wife, Janice test drove a 2021 Trax while we were waiting for service. I called Mr. Ramirez for questions who again was a great help. He searched and found the vehicle that had all my wife wanted and made the process very convenient to purchase. I ...

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Facebook Dec 13, 2020

We are so excited about our purchase on our new 2020 Equinox LT. thank you so much Erik Harris for making it happen! If you’re looking for a new ride, hit up Erik and he’ll make it happen!

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Facebook Nov 8, 2020

Dylan is wonderful Thank you so much he is very polite and a great salesman he went above and beyond to help me.

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Google Oct 8, 2020

I was broke down on the highway and had my truck towed to Mitch Smith . One of the sales women, Tiffany Hulsey , made sure my wife and I were taken care of from bringing water to us to loading all my stuff and getting us to a Hotel . Mike Sonnier in the Service department helped me out a ton with Cheverlot. Haveing them pay 90% of my bill . You will not find any better people , the staff here goes above and beyond. Mitch Smith , Cullman Alabama. A giant step Above . Joe Phillips , Rockville Indiana.

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Google Aug 29, 2020

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Facebook Aug 20, 2020

Hands down the best service! Our salesmen where wonderful! Made sure we was taken care of!

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Google Aug 20, 2020

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Google Aug 4, 2020

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Google Jul 30, 2020

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Facebook Jul 26, 2020

Thanks to Oscar for making buying our beautiful new 2020 Silverado such a pleasure!

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Facebook Jul 24, 2020

Very excited..Dylan was an awesome salesman and a friend! I will be very happy to send any of my friends and family to him! And thank you Sheila for your help with the paperwork. I am a very happy customer. And very blessed. ❤

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Google Jul 20, 2020

I work here... I love it ! Family oriented company...that shares my own values of honesty, quality and fairness. My wife, son, daughter-in-law, and several friends have purchased vehicles here, and they have all spoken well of the experience...from the sales staff all the way thru the financing and service department. I work in the Collision Repair Center and I know first hand of the quality of work we do...and the honesty of the management. I have worked for a couple of other great dealerships over my many years in collision repair, my hope is to work here ...

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Facebook Jul 13, 2020

Kyle Elam is a great customer service representative at Mitch Smith Chevrolet! Love the new car and all the helpful folks there!

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DealerRater Jun 29, 2020

In August, 2019 I purchased a new Silverado from Mitch Smith. My salesman was Adam Aker who was very knowledgeable and helpful. After landing on a sales price I took delivery. As you know, the 2019 Silverado was a major body change by Chevy and with that comes the recalls. I did have several recalls that involved both the service department and body shop. Cory in the service department is awesome along with all the folks who work in the body shop. Adam and the used car manager Randy made sure I had a loaner vehicle each time I had to bring ...

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Google Jun 28, 2020

Fantastic service! I am treated so well here. Thank you!

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Facebook Jun 26, 2020

this is my second purchase from Dylan Curvin he has been great helping me pick out the best vehicle for me. I live in Montevallo but I grew up in Cullman my whole family has always bought from Mitch Smith

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Google Jun 23, 2020

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Google Jun 21, 2020

Very nice! The people were so friendly and helpful. I feel they went out of their way to get us in a truck. Thank you!

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Google Jun 20, 2020

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Facebook Jun 14, 2020

Great service very friendly made sure to keep a smile on my face! Thank you Dylan

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Google Jun 9, 2020

GREAT PEOPLE TO WORK WITH TRY THEM

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Facebook Jun 3, 2020

great friendly staff and very knowledgeable especially Dylan Curvin

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Google May 4, 2020

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Facebook Apr 12, 2020

even during these times we are dealing with our salesman Dylan Curvin and Mitch Smith Chevrolet made it a very easy buying experience!

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Facebook Mar 18, 2020

Had a great experience in January when I bought my 2020 equinox! Gary Reid is a great salesman. He made the whole process easy and stress free!

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Google Mar 17, 2020

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Facebook Mar 13, 2020

At first we wanted to buy a vehicle close to home, but we're told that the vehicle we wanted didn't exist within 500 miles by 2 other dealerships. so glad we decided to drive an hour away to Cullman. Kyle was very helpful and said if it was out there they would try and get it! They got our car within a week and it had everything we wanted for our growing family!! We loved doing business at Mitch Smith Chevy!!

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Google Mar 11, 2020

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Facebook Mar 10, 2020

ability to work with us and the honesty from the salesman

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Facebook Mar 10, 2020

Best hands down!! Adam Aker took very good care of us and showed us buying from a new lot isn’t that scary!! Not only did he put me in what I wanted but made sure it’s what I needed!!Definitely will be back in 2 years for my next!! Thank you MitchSmith for my dream car!! Adam Aker you rock!!


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Phone Numbers:Sales Hours:
  • Mon - Fri8:00 AM - 6:00 PM
  • Sat8:00 AM - 5:00 PM
  • SunClosed
Service Hours:
  • Mon - Fri7:30 AM - 5:00 PM
  • Sat - SunClosed
Parts Hours:
  • Mon - Fri7:30 AM - 5:00 PM
  • Sat - SunClosed
Body Shop Hours:
  • Mon - Fri7:30 AM - 5:00 PM
  • Sat - SunClosed

Get Directions

1655 Cherokee Ave Sw, Cullman, AL, 35055

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Mitch Smith Chevrolet, Inc. 34.15954, -86.83551.