Customer Testimonials
Loved the expert service and we love Mitch smith Chevrolet -wouldn’t go anywhere else
Great people to work with. Helpful and very knowledgeable. Loved doing business with them. Location was great.
Our salesperson was great to work with. Very knowledgeable and helpful. So was the finance department.
Dylan and Oscar worked really hard to get me in the vehicle I wanted that would be reliable for a long time.
i took my truck in for air bag recall parts were not available on first notice when i called they had parts and i took it in it was repaired same day no problems and service department was very helpful.
Very prompt and kind , they were friendly . The only thing I wish had been different is explain the paper they have me about what they checked on my car
This visit was as described. They worked around my schedule and provided a good experience.
They were allot help Adam Acker done everything to get me the vehicle I wanted. I will tell other people to go and ask for Adam Acker.
Everyone was super wonderful ! Dylan was exceptionally helpful and kind. Always love doing business with him.
Very friendly family dealership, very fast , down to business with good people,thank you so much for the help and getting me into my new 2025 Trax, I love my car!!!!
Repairs were made to my 2015 Tahoe in a timely manner and the work performed was very satisfactory. Employees were very courteous and professional.
Great service! It was easy to set an appointment and they got me in and out quickly.
Service was outstanding especially dealing with Ethan . He is probably one of the best writers I have dealt with. He deserves a raise very attentive to my needs
Mitch smith has been great to work with during this process, body shop was great and sales department is great as well!
Always a pleasure to deal with Ya'll daddy Dada Dada Dada Dada Dada dada
Great employees. Very helpful and friendly. I will keep coming back for my auto needs.
Got what I asked done in a timely matter and everything looked good when I picked my cars up.
They always make sure to take great care of me and my vehicles , I highly recommend
The service department is very helpful and friendly. Always a pleasure to do business with.
Always courteous, they quickly and honestly assess issues, then fix them in a timely manner.
Awsome will always buy at mitch smith chevrolet best ppl and great prices whats not to love
Everyone from checkin, the mechanic who worked on my car to the folks at checkout and making the payment for the repairs were GREAT!
Mitch Smith Chevrolet always goes above and beyond! They are very helpful and aim to please!
I called for oil change and they took me that day . I was In and out quick .
A a a a a a a a a a a a a a a
They were very friendly. called me back, set up appointment, let me know what was going on and fixed the car quickly, unlike another local chev, dearlership
I had to return the next day for them to inflate the tires to my specs. that was asked for. Also, they had to calibrate the fuel filter use %.
wait time for an oil change with appointment was a little long. waiting area was not that comfortable.
Very pleased with the level of professionalism and courtesy I receive every time I come to the dealership
Corey is always so friendly and helpful when we come in. We love Mitch Smith and only buy cars from this dealership due to the excellent service and great people that are employed there.
You guys are just amazing I will recommend you to all my friends and family because you’re the best
It was a great experience and the staff were very helpful I would recommend them
I never make an appointment, they just work me in with very little wait times.
Your service is always awesome and accommodating to My needs and are very polite when we need service
Samuel Tucker is the best! He always makes it happen! If they don't have what you want, they will make it happen.
Best dealership that I have ever used bar none keep up the good work thanks for everything.
They always take good care of me and they take good care of my 87 year old dad
The only problem was they misidentified the truck that was serviced. I need to get the record straight.
Samuel Tucker helped god put me in the right vehicle for my family's needs!
I went to Mitch Smith Chevrolet for a new vehicle because that is where my daddy found a hood used vehicle for me. Samuel Tucker is the salesman who helped me throughout the process. And he was awesome. See I had never purchased a vehicle without my daddy in my 50 years. He passed away in 2022 and I was scared to do this alone. But I wasn’t alone. Samuel was right there with me holding my hand. The vehicle I found online was actually in transit and not on the lot the day I went to buy. So 6 or so ...
Tiffany Hulsely was awesome. She made our car buying experience great. We hope to return for future business.
The dealership has always went beyond expectations in making sure the customer is satisfied. Would recommend to everyone to go by for purchasing a new or used vehicle
Staff is professionals friendly and the technician completed the service in a timely manner. Very pleased with dealership and service department
Mitch Smith is the best dealership for sales and repair service. I give them 10/10. They are always courteous and service is quick and excellent.
Adam was extremely helpful and informative regarding the purchase of my new vehicle. He also helped when my other vehicle had broken down.
Mitch Smith has always taken of my vehicles for all service needs. Corey is usually the service tech I deal with, and I am very satisfied with his work.
As always, I received excellent customer service. My vehicle's service was started before my scheduled time and completed in a timely manner. I was kept up to date through a link provided through a text message. I was also contacted by telephone to let me know my vehicle was ready for pickup.
Easy to get in and out in a very little time. Very pleased with outcome.
Very pleased with service got vehicle in with no problem got it serviced and called to let me know it was ready
They got me in and out fast while taking care of my needs. As always I appreciate their service department.
Great group of guys in the service department!! Always get me out quickly and back on the road!!
Easy to work with and very professional. They helped coordinate space for Safelite to come and replace our windshield while we had our suburban in for routine maintenance
Cory snd all at Mitch Smith Chevrolet Service Department were, as always, very friendly, professional and knowledgeable. It’s always a pleasure to have my service performed at Mitch Smith!
Service was great. Car wasn't fixed, but that's life. It did get it's oil changed.
I Always get great service from great people. I will always be a regular customer.
My experience at Mitch Smith Chevrolet: Work was done within one hour. Courteous employees. Comfortable waiting area. Not a bad experience.
My experience at Mitch Smith was great. As a single woman I always feel like I’m going to be taken advantage of when it comes to auto repair. I can honestly say I walked away feeling like they are a very trustworthy company and I would not hesitate to use them again. Everyone was super nice and professional. They made the process super easy. Thanks Mitch Smith Chevrolet!
Friendly employees who go out of their way to provide great customer service! Always meets expectations.
They were fast when I called to make an appointment . They were fast in changing my oil and switching my tires.
They are easy to work with. The service department could use a little improvement. They could be a little more conscientious about their work.
Awesome and friendly! Very honest. I would definitely recommend Mitch Smith for my next purchase when my 2021 trail boss’s wheels fall off……
They were very efficient and friendly. Would recommend them to anyone. Go and see them.
All the problems were addressed and my car was returned in a timely manner Great service
everything went fast & easy...i just dealt with the salesman(Samuel Tucker) & the contract lady...it was good..
Excellent experience!! All repairs made according to my expectations. Everyone was very helpful!!!! No problem
Jim and Mitch Smith employees were very professional, friendly and helpful in making the car buying experience easy and quick.
The people were very nice to work with and the service was exceptionally great all the way around.
Everything thing was good. People were courteous and truck was ready in a couple of hrs of my appt
GREAT PLACE!! WILL BE BACK , DAVID HINES IS ALWAYS HONEST WITH ME AND WILL CONTINUE TO USE HIM
Adam in sales was great thanks!
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Still hasn't been delivered to my address
A Great friendly experience.
Tiffany was absolutely fantastic from the purchasing of my vehicle to making sure my vehicle was serviced asap! The shop did excellent with services my vehicle needed and cleaning the interior!! My used car feels brand new! I will definitely do business with them in the future!
Servicing my daughter's 2020 sonic
Very easy to deal with, excellent communication
I am blown away with the excellent service I received from Mitch Smith service department. I was traveling from Florida back to Missouri and broke down at Dodge City, Al. I was towed to Mitch Smith on a Sunday not knowing if they could get me back on the road the next day or not. They went above and beyond their call of duty! I was in and out by 10:10 am and back on the road again and safely made it home because of your awesome service. I am forever grateful to this company for the service brought to me ...
I purchased a gently used Suburban several months ago. After several days I noticed an odd idle, took it back to the dealership and was told nothing was wrong with it. I argued about it for months until I was given a loaner exactly the same as my vehicle. It idles exactly the same…. I guess that means it was me, not the truck that had a problem. Paul, the general manager did all he could to make me happy until I realized it’s just the way a Chevy 5.3 V8 idles. Thank you Paul for your patience and customer ...
We were on a trip from south Alabama to Decatur, AL and started having some alarming car trouble on the interstate near Cullman. We knew our clunker wasn't going to get us home, so we made an emergency stop at the nearest dealership, which happened to be Mitch Smith Chevrolet. Tiffany was SO KIND and got us into a new-to-us Ford Fusion within a couple of hours, gave us drinks and snacks, comforted us, and made us feel like we were going to be okay. We even got a text later that night from her making sure we made ...
Erik Harris is the best around. Honest, trustworthy and fast. Only person I’ll work with at Mitch Smith!
Jim Cheatham and the staff at Mitch Smith, always take good care of me. Wether I am purchasing or need car service. I depend on them.
It's the 9th Vehicle that I've bought from Mitch Smith and it's..." Always a Real Pleasure to Buy from Mitch Smith ! " No Hassle or High Document Fees to Pay or Other Dealer Add-ons to be pressured into to buying like other dealerships. Fast Processing by Finance Department, less than 30 minutes time. I've always got the best price for my trade regarding... price shopping at other dealerships, Mitch Smith beat their price by quite a lot. A Special Shout Out to -- Randy Lamb (New Car Mgr.) and Dylan Curvin (Salesman), " Great GM People ...
Dylan Curvin is a great guy to do business with. I would recommend anyone to go see him. He treated me great and got me what I was looking for at a price I could afford.
We made the Switch to Mitch! Thanks for a very smooth deal!
Went and walked their lot on Sunday, found a couple of trucks I liked. Monday morning my wife & dad we’re there to drive said trucks. Dylan walked my wife thru the all the paperwork. By the time I got there Monday afternoon all I had to do was drive the truck I picked to make sure I liked it & sign the paperwork. Easiest time I’ve ever had buying a vehicle. Go see them at Mitch & ask for Dylan, tell him I sent ya!
Went and walked their lot on Sunday, found a couple of trucks I liked. Monday morning my wife & dad we’re there to drive said trucks. Dylan walked my wife thru the all the paperwork. By the time I got there Monday afternoon all I had to do was drive the truck I picked to make sure I liked it & sign the paperwork. Easiest time I’ve ever had buying a vehicle. Go see them at Mitch & ask for Dylan, tell him I sent ya!
I'm part of local business group with Adam Aker from Mitch Smith Chevrolet. He has a tremendous passion for providing exceptional customer service. He will ensure he understands your needs, fine you the best car, get you the best price, and assist you with financing. He's involved from A to Z in the process. I would highly recommend you use Adam Aker at Mitch Smith Chevrolet is you are looking for a new vehicle!
Absolutely Amazing Dealership!! If you want someone who will listen, and treat you like family, ask for Adam Aker.
I’d like to say a huge thank you to the service department at Mitch Smith Chevrolet!! I was traveling through Cullman and had a truck problem of my own creation. Ethan, who’s last name I can’t recall, was my service advisor, he and the whole staff were incredibly friendly and courteous. They got my truck in, fixed, and ready to go the morning after it arrived near closing time. They allowed me to park the trailer that I was towing on their lot and made sure that I had transportation to a hotel and for any needs. ...
Mitch Smith will take care of you even after the sale ! Great bunch of people to do business with .
I bought a new 2022 Trailblazer in November 2021. I had the best experience at Mitch Smith thanks to Oscar. He was very honest and knowledgeable. Would recommend to anyone looking to buy a new or used car!!
When we lived in Cullman we had our 2 Chevrolet vehicles regularly serviced here. They always provided excellent service within a reasonable timeframe and cost. We moved to KY a few months ago, but passed through Cullman on vacation. Our car started to give off an odor, and when we “popped the hood” realized that we had lost a substantial amount of oil in the engine area. We took it right over to Mitch Smith Chevrolet despite the fact it was after 3:30pm, and explained what we experienced. They took the vehicle back to a Service Technician immediately and checked it ...
He was very thorough with what all the purchase consisted of and all of the hind sight of which car would be best for our family needed. Very helpful! If you need to buy a car go there
Sales and service for my family and myself has always been top notch. Excellent parts department also 👍👍
Great people. Always have done a great job for me over many years.
AWESOME CUSTOMER SERVICE 👏 👌 👍
They was nice an very helpful
I drove from Pensacola to Cullman ,Al. to do business with Mitch Smith. Why you ask? Because the stealerships around here have jacked up prices and unwanted add ons. I saved almost 10,000 for a 6 hour round trip drive. Nuff Said!
Highly recommend this dealership and to work with Kyle. I have never had such an easy experience, and I could not be happier with my purchase. He was extremely helpful and professional.
I was an out of state buyer (in California) who knew exactly what I wanted and Adam Aker helped me get the info I needed on the truck I was after. The transaction was smooth and easy. He even sent me pics and videos of my new truck being loaded up on the transporter. The truck was extremely clean, as shown and has driven well for the short time I've owned it. Thanks again!
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- Main:(256) 734-6430
- Sales:(256) 507-9952
- Service:(256) 507-9952
- Parts:(256) 507-9952
- Body Shop:256-734-6430
- Collision Center:256-734-6430
- Financing:256-734-6430
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- Mon - Fri7:30 AM - 5:00 PM
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