Customer Testimonials
Jim Thompson was great to deal with. He was honest and we had great communication throughout the transaction
Sales was great to deal with. They made the purchasing process a breeze. 10/10 Recommend!
Honest reliable dependable friendly. Helpful with all car needs. Respect for customers Deliver their services in a friendly but business like manner.
Friendly fast and great service. All the service team smiled and made you feel welcome. I definitly be back
Oscar was amazing. Super friendly, patient, and kind. We were very pleased to do business with him and this dealership
Extremely easy to work with from the start. Explained exactly what I was looking for and was provided with several options. Choose a vehicle and made an offer. Once price was settled arrived at opening and truck was washed filed up and ready to go. One of the best experiences I have had. I highly recommend. Everyone was eager to assist and work with me at every step. Finance was amazing as well all members of the dealership were very professional, knowledgeable, and helpful
I established contact with Adam a few weeks ago, in our search for fleet purchasing with our FAN group number. Adam provided the numbers on two units we were interested in securing. After a few emails back and forth, and a small delay in securing a check from our accounts payable, for the first unit purchase, I recontacted Adam for the delivery of the first unit. However, during the few days of reconnecting, both units were sold. Adam quickly located an identical unit at Larry Puckett's dealership in Prattville. In the meantime, I requested a quote from another identical ...
Samuel Tucker did a great job helping me find the right vehicle for my needs.
Professional & Courteous Salesman & Finance Dept. Will definitely be a repeat customer & will be referring my friends & family
Samuel goes over and beyond to help me. Always answers all questions and made this experience very simple for me.
My experience at Mitch Smith Chevrolet was amazing. Adam Aker was an incredible car dealer. If I ever need to do another trade in I will definitely be coming here again and going with him again.
They have always taken care of us. I wouldn't go anywhere else for any of my automotive needs!
My deal had many moving parts and I appreciated their patience and persistence in getting the deal done.
Great service department, never an issue when I come to get my truck serviced. Thank you
I’ve bought 20 trucks from here since 1996. My newest truck has 5000 miles with engine failure. Nobody has done anything but give me the run around. It’s been there for 3 months. I will never own another Chevy. Mitch Smith sux since they got rid of Paul Schaeffer.
Very professional and the customer device is fantastic. The dealership was represented very well during all our conversations.
You guys did what I wanted you to do and it did not take that long thank you very much
The service was great as it always is. I always enjoy doing business with Mitch Smith Chevrolet.
Had a great experience with Mr. Aker. Very professional, and informative. Great staff all the way around and would highly recommend to anyone.
Customer Service is very friendly and shows concern about the quality of service that they provide. I like to use their website to schedule my appointment and they get me out on time.
Adam helped my wife and I with our purchase of a new Colorado, he was very professional and gave us several choices, we are going to pull a small travel trailer. I was a professional salesman for 40 years, it was a pleasure to work with a professional.
Had a great experience purchasing our 2024 Toyota Camry TRD from Mitch Smith. The price on the car was very reasonable and the staff was great to work with.
Samual Tucker is the reason I continue to return to purchase my vehicles at Mitch.
Very friendly, fast, and professional. Service is excellent and they usually have me done before my appt time. Great place.
Very attentive prompt polite and very customer oriented. Goes the extra mile to work with and make the buying process easier
Adam at Mitch Smith Chevrolet is the BEST! I love my 2025 Suburban and all of it's new features!
They took the time to answer all my questions with no pressure. I left a necklace in the Chevy Tahoe I traded in, Dylan tracked my necklace down and returned it to me. It really was not worth anything. But, the cross necklace was given to me as a child and was priceless to me. It meant so much he was able to get it back for me.
Appreciated Mitch Smith doing a timely job on my Traverse. Will use them for my next appointment.
Gave us the best deal on a late model used car ....very easy to work with
My family has purchased numerous vehicles from Mitch Smith Chevy, it’s always a pleasure doing business with them. Randy Lamb and Dylan Curvin went above and beyond to make a long time goal and dream a reality!! Both of these gentleman are professional and extremely knowledgeable. They define the word customer service…..feel like family when you walk in…
i have dealt with Mitch Smith for years. they are outstanding. Service department is the best in town.
Our sales man was great, he was knowledgeable and professional. It took way too long to finish the deal though.
Mitch Smith Chevrolet is a zero pressure dealership. Everyone there is kind and helpful and ready to make a deal. A visit to Mitch Smith Chevrolet is as comfortable as being at home. Great place to buy a new or used car, truck or SUV.
Oscar Ramirez was an excellent salesman. He took care of us very well. The whole car buying experience was excellent. Thankyou
The online purchase of my vehicle was quick and informative. Adam responded to every request of information. The transaction went smoothly and documents were sent to my address via UPS. I recommend this dealership.
He’s was ever nice guy & did his best to make me feel comfortable! He made sure I understood ever thing.
Great service. Needed an oil change ASAP. Drove in with no appointment and an hour later I was on the road again.
We had a great experience purchasing our Tahoe from Mitch Smith Chevrolet. Everyone we dealt with was very friendly and helpful. Our salesman, Dylan, was awesome. He was very knowledgeable and helpful. He went above and beyond answering our questions, explaining the features of the Tahoe and helping with the setup. We highly recommend him!
Great asssistance with track purchase very pleased with the service I have received would recommend to others.
Jim and Billy were fantastic. Easiest auto transaction I have ever had. Highly recommend them.
Tiffany was nice showing me all the cars I was interested in and telling me all the details of each car.
I didn’t have an appointment but he signed me right in. Told me the cost of repairs and in no time fixed.
Always very satisfied. All Chevrolet dealership,need to be like Mitch Smith Chevrolet Thats Fact.
Great job as always every time we take our truck for service and this time was urgent
Service dept lacked communication skills was told be contacted more than one time no contact made. Asked for extra service to be preformed before pick up was told they call back to let me know if could work any waited a week called back then more was performed and still not contacted vehicle was ready. Service was very unsatisfactory
Best place to purchase a vehicle or take care of any parts needed you’ll ever deal with!!
Jim did a great job selling us our new truck, no pressure and very comfortable experience. Highly recommend
Great dealership My second one of many to purchase Great people Great service department Will be back
Great price and good service along with great people helping. Eathan Schafer was helpful and friendly.
Adam Carney was very knowledgeable and helpful. Everyone at the dealership was very professional and courteous. I had a pleasant experience with Mitch Smith Chevrolet.
Adam knew exactly what I was looking for and found it. The 125% trade in offer bright Mr in to look. Great promotion! The process took less than 2 hours, bet easy!
They made the buying experience pleasant. They followed through with everything they said they would do.
Had a new bed cover installed and they did an excellent job. Very satisfied and they kept us updated.
I DIDN'T LIKE WAITING SEVERAL WEEKS GETTING MY TRUCK FIXED AND IT MAKES ME WONDER ABOUT MY ANNUAL SERVICES BUT AT THE SAME TIME WHEN YOU ONLY HAVE ONE SOUL DOING DIESEL AND TRANSMISSION WORK I GUESS YOU HAVE TO DECIDED THE NEXT MOVES, WE ONLY HAVE TWO VEHICLES IN OUR FAMILY AND DOING WITH OUT ONE PUTS US IN A BIND, BUT THEY GOT IT FIXED AND WE'RE BACK ON THE ROAD. I APPRECIATE HAVING IT BACK.
My truck has received the best care from Mitch Smith Chevrolet. and the customer service was top-notch. My bushings sounded like a tank and my electronic heads-up display went offline. Back like new.
Great communication, smooth transaction, honored trade value. My vehicle was thoroughly inspected upon delivery. Overall, they went above and beyond my expectations.
Everyone was super nice. Samuel was excellent and took care of all my questions and concerns.
Good experience, Adam very knowledgeable and helpful with all aspects of the vehicle. Very pleased!
What’s the point in making an appointment when you have to wait 3 hours anyway?
Work was done on time & service employees were knowledgeable along with being very cordial and nice
Had my Duramx 2500HD serviced about 1000 miles ago. I noticed an oil puddle where I park my truck. Carried truck back to be checked for oil leaks after 22,000 miles on the truck. They said the oil filter seal was leaking; this should have been checked before the truck was put back into service; this could have cost the dealership a few dollars to replace the Duramax diesel engine. Poor workmanship.
Great customer service! Dropped behicle off one day before closing and had the vehicle back just two days later. Actual cost of work was much lower than originally quoted. Quick ervice and excellent customer care...couldn't ask for anything more!
Straight forward and responsive to my concerns and needs. Worked with me to get the best vehicle for me.
They got right on my oil change and had me back on the road in know time. Great service!!
Pleasant buying experience with Adam. One trip to service department for minor issue scheduled the appt was in and out.
The personnel have always been very helpful, courteous and professional. They make sure I understand any work that needs to be done. I have been a customer for many years and I think the employees are top notch.
The best all around car buying experience from a dealership anywhere in the area, and not even close!
Service is always responsive to urgent repair needs. Service personnel seem to be well trained.
Had fun buying the new car. The wait was a little long but it was after Christmas so I understood. Great staff with a positive attitude.
My first purchase from Mitch Smith Chevrolet,they were very helpful and made my purchase easy
Adam was a pleasure to work with. Zero pressure at any time. Made the entire process easy. . I will buy another vehicle from Adam at some point.
This was the easiest and fastest purchase of a vehicle I’ve ever experienced. Greatly appreciate the help in purchasing my new truck.
Every department is absolutely awesome! Love coming up to see everyone and they are so friendly. They are the best dealership ever! I would totally recommend to anybody!
Love the link with letting us know status of vehicle progress and the attached documents. Everyone we have any contact with at Mitch Smith are wonderful!
These guys are the real deal, they are a service dept that actually provides real service. I have had a number of visits over the last 4 years, every single one was successful and minimum stress.
Adam and Dustin gave us a great deal and was very professional definitely will send more people there to buy a vehicle .
A family friendly oriented dealership. Always a pleasure talking to the staff when having service done or trading a vehicle.
Super cool salesman, I really didn’t have time to text him when he was working because I work night shifts but he always made time to respond back to all of my questions even when he wasn’t at work. Very friendly!
Service personnel were friendly and knowledgeable. Appointment was on time and service was finished in less than an hour. Highly recommend.
Adam was very upfront and honest with us and made the whole process smooth and simple from start to finish.
Took Equinox in for an oil change. It was done in a timely manner and the coffee and donuts were good.
Great people to work with! This our third vehicle to purchase from them. Plan to use them for future purchases too.
Very courteous and a quick oil change at a good price! Will go there again!
Great salesman (Adam) and great dealership (all office professionals). I purchased remotely and they made the transaction seamless! I will buy all future vehicles from this dealer!
Great service! Always in and out in a timely manner if you have an appointment.
Adam took the time to help me find the right vehicle and was able to get me the right price for it.
The process was really easy and very satisfied. Samuel was great to work with on my purchase
I had a great experience .service was second to none. Work was completed in a timely manner.
This has been the best experience I’ve ever had in purchasing a car in my 72 years.
Friendly...Helpful....Good Timing....kept me updated with work going on...Respectful...made sure I received my discount...will definitely use them again
Got oil change, tires rotated and needed a tale light it took 2hrs they forgot to check the lights and had to take it back in to do that
Scott was absolutely amazing. He did everything to get us into our new vehicle. I'm so thankful.
Always receive great service from Mith Smith. The people that work there are great with the customer. I’ll be back.
Mr Hulsey was very helpful in helping with my decision on a 3rd row suv. I'm enjoying my traverse.
All of the Employees at Mitch Smith are willing to go way & beyond to give you Excellent Service. They are very much appreciated
Everyone at Mitch Smith is kind and courteous. I had a pleasant experience doing business with them!
Took a month to fix the transfer case issue. Vehicle was there nearly a month before they ever looked at it
It was a pleasure working with Adam and the rest of the team at Mitchsmith Chevrolet. They all were very friendly and helpful in the whole process of buying a new vehicle.
Had tires rotated on my recent service paperwork says they checked the air was never checked had them to put back in shop to get the tires to the correct air pressure
I have been dealing with the dealership for years and have bought approx. 30 vehicles from them. The service dept. is very cordial.
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